Shipping & returns information
Welcome to UNZARA's dedicated page for shipping and returns. As your online destination for quality clothes, electronics, calgones, and AirPods, we aim for a clear and concise experience from browsing to delivery. Here, you'll find essential details about how your UNZARA order makes its way to you and our specific policy regarding returns.
Your shipping & returns questions answered
We've gathered answers to the most common inquiries about shopping with UNZARA. Our goal is to provide transparency, especially concerning how your order ships from Seattle, Washington, and our straightforward "all sales are final" policy. Should you have any further questions, please feel free to contact us.
How do you ship orders from UNZARA?
At UNZARA, we exclusively ship all orders via USPS. Your items, whether it's our latest apparel, electronics, colognes, or AirPods, are carefully prepared and dispatched from our location in Puyallup, Washington, United States.
What is the typical delivery time for UNZARA orders?
While delivery times can vary based on your specific location and current USPS conditions, most UNZARA orders are typically delivered within 5-7 business days after processing. You will receive a tracking number via email once your order has shipped, allowing you to monitor its journey.
Are there any exceptions to the "all sales are final" policy?
Yes, the only exceptions to our "all sales are final" policy are for "real problems," such as receiving an item that is damaged, defective, or incorrect upon arrival. In such cases, please contact our customer support team immediately for assistance.
Can I return clothes or electronics purchased from UNZARA?
Regardless of the product type—whether it's clothes, electronics, calgones, or AirPods—our "all sales are final" policy applies. We do not accept returns for these items unless they fall under the specific "real problems" exception detailed in our policy.
Is there a shipping fee for my UNZARA order?
Yes, there is a shipping fee applied to all UNZARA orders. This fee will be calculated based on your order details and shipping address, and it will be clearly displayed at checkout before you finalize your purchase.
What is UNZARA's return policy?
At UNZARA, we operate with an "all sales are final" policy. This means that, generally, items cannot be returned for a refund or exchange once purchased. We kindly ask you to carefully review your selections before confirming your order.
What should I do if I receive a damaged or incorrect item?
If your UNZARA order arrives with a significant issue, such as being damaged, defective, or incorrect, please reach out to our customer support team within 48 hours of delivery. Provide your order number and clear photographic evidence to [[email]]. We will review your case to find a fair resolution for these specific "real problems."
Can I cancel an order after it has been placed?
Due to our commitment to quick order processing and dispatch from Seattle, we are generally unable to accommodate cancellations or changes once an order has been placed. We advise double-checking your cart and order details carefully before confirming your purchase with UNZARA.
Ready to shop with confidence?
At UNZARA, we're committed to bringing you quality clothes, electronics, calgones, and AirPods. While our return policy is clear, we stand by the excellence of our products and are here to assist with any genuine issues. Discover your next favorite item with UNZARA today!